Thank You Ann, Lenny, the installers and office personnel for your help and professionalism...
I took 7 bids to have my heat pump and furnace replaced. Since our house was built in 1979 everything had to be replaced, both units, pipes, and some wiring updated. All About Air came in around a thousand below everyone else. My brother owns a H&C company near Seattle Wa. He told me to send him all the bids and he would go through them looking for added on items we didn't need. On All About Air's bid, my brother told me that their bid was less than what he could do the work for. Because of that he gave me questions to ask them having to do with the proper installation where some companies cut corners. I emailed my questions to All About Air and received a reply within a short time. The answers I received were what my brother told me was the correct way to install the system.
I was surprised that they offered us a portable AC unit to use until they could install our system. The removal of our old system and installation of the new took about a day and a half. Probably because some metal fabrication had to be done to connect to our existing cold air return.
The units we had installed were the American Standard 3 Ton Platinum 18 High Efficiency Variable Speed Heat Pump 4A6V803 with the American Standard American Standard High Efficiency Variable Speed Air Handler TAM9A0B30. They sealed between the pipes, wiring and furnace, and the house where air could come from the attic and under the house. They did the same outside where piping and wires go through the foundation air vents. (Keeps critters from getting under your house)
Had I to do it all over again I would not hesitate to have All About Air do the work. There is nothing bad I can say about this company or the installers. Their communication, installation, or care to keep our house clean during installation was excellent, The total cost was what the bid was.